1. Acceptance of Terms
These terms govern your use of our website and services. If you do not agree, please do not use our services.
2. Orders and Services
- All bouquets are custom, handcrafted arrangements (see our Ordering & Delivery Policy for details).
- We reserve the right to refuse or cancel any order for any reason.
3. Pricing and Payment
- Prices are in USD and subject to change.
- Sales tax will be added as required by Illinois law (Chicago sales tax rate applies).
- Payment is processed securely via Stripe.
4. Intellectual Property
All content on our website (photos, descriptions, designs) is our property or licensed to us. You may not use it without permission.
5. Limitation of Liability
- Flowers are perishable goods; we are not responsible for damage after delivery or improper care.
- We are not liable for allergic reactions, pet-related issues, or indirect damages.
- Our total liability shall not exceed the amount paid for your order.
6. Disclaimers
- We make no warranties beyond our Quality Guarantee (see Delivery Policy).
- Services are provided "as is" without warranties of any kind.
7. Governing Law
These terms are governed by the laws of the State of Illinois, without regard to conflict of laws principles. Any disputes shall be resolved in the courts of Cook County, Illinois.
8. Changes to Terms
We may update these terms and will post changes on the website.
9. Contact Us
For questions, contact us via email at skimmia.florals@gmail.com.
Force Majeure
We shall not be liable for any failure or delay in performing our obligations if such failure or delay results from events beyond our reasonable control, including but not limited to acts of God, severe weather, natural disasters, illness, supply chain disruptions, strikes, or government restrictions. In such cases, we will notify you as soon as possible and offer a full refund, order rescheduling, or store credit at our discretion.