We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, place an order, or interact with our services.
1. Information We Collect
- Personal Information: Name, email address, phone number, delivery address, billing information, and payment details (processed securely via Stripe).
- Order Details: Recipient name, address, message card content, and any special instructions.
- Automatically Collected Data: IP address, browser type, device information, and website usage data (via cookies or analytics tools, if used).
- We do not collect sensitive personal information (e.g., health data) unless voluntarily provided.
2. How We Use Your Information
- To process and fulfill orders (including delivery coordination).
- To communicate with you about your order (confirmations, updates).
- To improve our services and website.
- To comply with legal obligations (e.g., tax reporting).
3. Sharing Your Information
- With third-party service providers (e.g., payment processors, delivery services) only as necessary to fulfill your order.
- We do not sell your personal information to third parties.
- We may disclose information if required by law or to protect our rights.
4. Data Security
We use reasonable measures (e.g., encryption via HTTPS, secure payment gateways) to protect your data. However, no method of transmission over the internet is 100% secure.
5. Your Rights
- You may request access, correction, or deletion of your personal information by contacting us.
- California residents: Under CCPA, you have rights to know, delete, and opt-out of sale of personal information (we do not sell data).
- Illinois residents: We comply with applicable state privacy laws.
6. Cookies and Tracking
We may use essential cookies for site functionality. You can manage cookie preferences in your browser.
7. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect data from children.
8. Changes to This Policy
We may update this policy and will notify you via the website or email.